Oman Air transforms staff travel with IBS Software partnership

 Oman Air transforms staff travel with IBS Software partnership


Award-winning Oman Air has overhauled its on-premise legacy system using IBS Software’s SaaS-based iFly Staff platform to enable self-service for its employees to easily manage their needs. travel. The system has also greatly expanded usability, allowing users to access via any browser or any Android or iOS device, replacing the legacy desktop-only service. IFly Staff now manages all Oman Air active and retired employees with travel ID, supplementary ticketing, and annual leave ticketing, as well as staff ticketing at partner companies TRANSOM Catering, TRANSOM Handling and TRANSOM SATS Cargo.

The platform’s highly configurable business rules engine means that Oman Air gains the capability to dynamically update its policies, create and launch new policies and processes, thus reducing downtime. implementing policy changes. This has resulted in several operational efficiency gains in the past six months since the system went live.

“Our partnership with IBS Software transforms the staff travel experience, simplifying processes to make it easier for our employees to manage their personal and corporate travel,” said Drs. Khalid Al Zadjali |, Senior Vice President Digital, Oman Air. “Navigating the intricacies of constantly updating travel policies represents a huge win for the entire airline-from an employee satisfaction and operational efficiency perspective.”

“The new staff travel system will come as part of Oman Air’s ongoing efforts to improve the benefits and facilities presented to employees,” it said. Hilal Al Siyabi, Senior Vice President, People, Oman Air. “Self-service and mobile capabilities have greatly improved the travel experience of our employees while reducing the workload associated with providing facilities.”

“It is a privilege to work with the Oman Air teams, which are constantly striving to deliver new, innovative services to staff and passengers,” he said. Vijay Chakravarthy, Vice President and Head of Travel Staff, IBS Software. “The full digitalizing processes allow them the ability to not only provide superior staff travel functionality and ease of use for users, but also to improve Oman Air’s internal operations. We is also proud that iFly Staff dispatch is handled remotely due to Covid -19 travel restrictions. “

For more information on iFly Staff, see

https://www.ibsplc.com/images/insights/productsheets/airline-passenger-solutions/iFly_Staff_Flyer.pdf.

About IBS Software

IBS Software is a leading SaaS solutions provider in the global travel industry, managing mission -critical operations for customers in the aviation, tour & cruise and hospitality industries. IBS Software’s solutions for the aviation industry include fleet and crew operations, aircraft maintenance, passenger service, loyalty programs, staff travel and air freight management. IBS Software also runs a real-time B2B and B2C distribution platform that provides hotel room inventory, rates and availability to a global network of hospitality companies and channels. For the tour and cruise industry, IBS provides a comprehensive, customer-centric, digital platform that includes onshore, online and on-board solutions. IBS Software is a portfolio company in Blackstone and operates from 15 offices around the world. More information can be found at https://www.ibsplc.com/.

About Oman Air

Oman Air (WY), the Sultanate’s national airline Omanbegan its operations in 1993. Originally built to serve important domestic routes, it has since undergone rapid growth and is now recognized as a major international carrier connecting the cities of all over the world to in Oman unique natural beauty, attractive charm and true openness. A Five-Star COVID-19 Airline Safety Rating from Skytrax and two consecutive (2021 and 2022) Five-Star Major Airline Ratings from the Airline Passenger Experience Association (APEX) are among the many industry accolades.

The plane plays an important role in change Muscat to an important traffic hub in Tungang Sidlakan, supporting adjacent commercial, industrial and tourism activities. With a fleet of ultra-modern, fuel-efficient aircraft featuring luxuriously designed interiors, Oman Air is renowned for its unique products and services, air and ground, and for the signature Omani hospitality available to guests on every flight. .

Continued investment in new technologies, new products and improved guest services has strengthened its position as a premium, multi-award-winning airline with a unique reputation. Both Oman Air and Oman Air Holidays are proud to present the Safe Travels stamp from the World Travel and Tourism Council (WTTC) for best practices related to standardized global health and hygiene protocols.

SOURCE IBS Software



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